Challenger Storage
Privacy Policy
Effective November 14, 2026
This policy explains what information Challenger Storage collects when you use challengerstorage.com, message us, or send us your details through one of our ads on Facebook or Instagram, and how we use it.
What we collect
When you fill out a quote or reservation request, we collect your name, phone number, email address (optional), the unit size you want, your move-in date, any message you add, and how you heard about us.
When you fill out a lead form in one of our Facebook or Instagram ads, Meta shares with us the details you enter there, such as your name, phone number and your answers to the form's questions.
When you chat with the assistant on our site, we keep the conversation so our office can follow up.
Like most websites, we also collect basic information about your visit, such as the pages you view, the device and browser you use, and how you arrived at the site.
How we use it
We use your information to answer your request, confirm unit availability and pricing, call or text you back about storage, and run our business. We also use visit information to understand which pages and ads are useful so we can improve them.
Analytics and advertising tools
We use Google Analytics to understand how people use our site. We may also use the Meta Pixel, a small piece of code from Meta, to measure the results of our Facebook and Instagram ads and to show our ads to people who may be interested in storage. These tools use cookies or similar technology.
You can limit this through your browser settings, Google's ad settings, and your Facebook or Instagram ad preferences.
Who we share it with
We do not sell your personal information. We share it only with the service providers that help us run our website, forms, chat and advertising, and when the law requires it.
How long we keep it
We keep your information as long as we need it to respond to you, serve you as a tenant, and keep ordinary business records.
Your choices
You can ask us to update or delete the information you sent us, or to stop contacting you, at any time. Call us at (281) 332-5913 or visit the office.
Children
Our site and services are meant for adults. We do not knowingly collect information from children under 13.
Changes to this policy
If we change this policy, we will post the new version on this page with a new effective date.
Contact us
Challenger Storage
1730 FM 528 Rd, Webster, TX 77598
(281) 332-5913